Timed rotating QR code. Auto-brightness for scanning. Match info, seat, and zone clearly displayed.
Screenshot disable active. Running dash around QR code prevents copying or duplication.
Fans see all active and past tickets — complete attendance record in-app.
Accessibility flags displayed on qualifying tickets for gate identification.
Ticket remains accessible when offline. App displays an "offline" label, and a "low connection" label when signal is weak.
In-app live chat with support, added following SC's request.
A "Validated" stamp appears on top of the QR code once a ticket is scanned at the gate.
Flow data (category, section, row, seat) and gates opening time displayed on the ticket, per SC's request.
Fans browse upcoming events and reach the purchase page directly from within the app.
Ticket transfer mechanism built. Claim flow active. Transfer and recovery available.
Built and ready, accessible directly from the RTQ app. Awaiting deployment at the next suitable event.
Operators can transfer or recover tickets via C-Panel even after the cut-off window — supporting customer service operations on event day.
Following the Amir Cup, SC Ticketing submitted a consolidated Platform Specification to FeverUp — a formal document replacing the previous approach of ad hoc feature requests. It covers 24 capabilities across 5 workstreams, all targeting delivery by August 2026 ahead of NBA 2026 and FU17WC 2026. Click any workstream to expand the capability list.
A set of capabilities submitted in the May specification have not yet received a formal response from FeverUp. These are lower-priority items for August 2026 and SC has not pushed on them at this stage. They remain on the full specification baseline.
Based on FeverUp's formal responses received 22 June 2026. This is the current delivery picture across capabilities where FeverUp has formally responded.
Today, all client groups share the same ticket configuration. A VIP ticket and a General Admission ticket are configured identically at the platform level.
With this capability, each group — General Admission, VIP, VVIP, and Hospitality — will have its own independent configuration. The result is a genuinely differentiated digital ticket experience for each audience.
Today, any fan can purchase any available ticket regardless of who they are. There is no mechanism to direct specific audiences to specific areas of the stadium at the point of sale.
FeverUp is developing a mechanism that reads a fan's verified QID at login and automatically grants access to designated ticket categories — no manual intervention required.
SC is also exploring nationality and country of residence as additional routing attributes for future events.
For events with seat selection, the redirect is understandable. Even FeverUp's own app does not support in-app seat selection purchase. This is an industry-level limitation at this stage.
However, for events without seat selection, there is no technical reason the full purchase cannot happen inside the app.
That is SC's intent and what we continue to push for.
Fans currently have to manually enter the full details of the person they are transferring a ticket to — every single time. For fans who regularly transfer tickets to the same people, this is unnecessary friction.
SC requested the ability to save frequent transfer recipients in the app — so repeat transfers require no manual re-entry.
Ticket card does not show whether a transfer is pending, accepted, or declined. Fan must navigate separately.
Fans not notified in-app when a transfer is sent, accepted, or declined. Deep-linking not yet available.
No dedicated screen for fans to retrieve past notifications. Once dismissed, notifications are gone.
Fans cannot view their full ticket purchase history from their profile.
The operator permission framework has been pushed to Q2 2027. No interim solution proposed. Expected by end of 2026.
FeverUp's response was insufficient to assess delivery. SC cannot confirm what is and is not in place.